A broken boiler is rarely convenient. Whether you have woken up to no heating, spotted a fault code on the display, or heard something you have not heard before, Platinum Heating covers boiler repairs across Burnley and the surrounding area. Gas Safe registered, all makes and models, and honest enough to tell you when a repair is not the right answer.
The £89 call-out fee covers the first hour on site. David will diagnose the fault, carry out any repairs achievable in that time, and give you a clear written quote for anything that needs more work. All replaced parts come with a one-year guarantee, and safety checks are completed on every job before we leave.
Some boilers are worth fixing. Some are not. If your boiler is under 10 years old, in otherwise good condition, and the repair is straightforward, fixing it usually makes more sense. If it is older, has been causing repeated problems, or the repair cost is heading toward a third of what a new one would cost, replacement is often the smarter investment.
David will give you an honest assessment on the day. We never push a replacement if a repair is the right call. But if a new boiler is the better option, we can usually have one installed within 24 to 48 hours of the initial visit. No need to start over with a different company.
A broken boiler can be stressful, but getting it sorted does not need to be. We keep our repair process clear, honest and straightforward from the first call to the final safety check.
Get in touch and let us know what has happened. This might be no heating, no hot water, a fault code, low pressure, unusual noises, a leak, or a boiler that keeps cutting out. We’ll ask a few quick questions so we can understand the problem before we attend.
We’ll arrange a visit at a convenient time and aim to attend within 24 hours where possible. Our fixed-price call-out starts from £89 and includes the first hour on site.
David will inspect your boiler, diagnose the fault and complete any repair that can be safely carried out during the first hour. We work on all major boiler makes and models, including Baxi, Worcester Bosch, Ideal, Vaillant, Vokera and Glow-worm.
If your boiler needs a part or further labour, we’ll explain the issue clearly and provide a written quote before any extra work goes ahead. You’ll get honest advice on whether a repair is worthwhile or whether replacement would be the better long-term option.
Once the repair is complete, we’ll carry out the relevant safety checks before leaving your home. Any replacement parts fitted by us are covered by a one-year guarantee.
When your boiler breaks down, choosing the right engineer matters.
Platinum Heating is a local Burnley heating company, trusted by homeowners and landlords across East Lancashire. We provide clear advice, honest fault diagnosis and professional boiler repairs carried out by a Gas Safe registered engineer.
We work on all major boiler makes and models, including BAXI, Worcester Bosch, Ideal, Vaillant, Vokera and Glow-worm. Whether your boiler has stopped working, is showing a fault code, losing pressure or leaving you with no heating or hot water, we’ll aim to find the fault and get it repaired safely.
From your first call to the final safety check, we make the repair process simple, transparent and stress-free.
We aim to attend within 24 hours for repair call-outs. Call 07939 236001 directly for sameday availability.
The first hour on site, including diagnosis and any repairs achievable in that time. We will always confirm costs before any additional work is started.
Yes. Parts are quoted separately and confirmed with you before fitting.
All common makes: Baxi, Worcester Bosch, Ideal, Vaillant, Vokera, Glow-worm and Potterton.
If a code keeps returning after a reset, there is an underlying issue. Repeatedly resetting without fixing it can cause further damage. Book a call-out.
Yes. All replaced parts are covered by a one-year warranty.
If your boiler has stopped working, is showing a fault code, or you have no heating or hot water, we’re here to help. David provides clear, honest boiler repairs with a fixed-price call-out from £89, including the first hour on site.
We aim to attend within 24 hours where possible, diagnose the problem, and get your heating back up and running safely.
Book your boiler repair today
